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Call analytics

As well as collecting and reporting on all the essential data (calls made, calls missed and so on), call tracker applications can help management to stay on top of things in many other ways. Sending an email every time a call is missed, for example. Or every time the phone rings more than, say, three times without being answered.

And call logging doesn’t just help with performance: it can also be invaluable in compliance, investigating disputes, and more.

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