Integrated communications services are a key part of any digital transformation plan. People can choose from many ways to communicate: voice calls, instant messaging, video conferencing and more. They also have real-time information about others’ location and availability. All of this is combined with other services such as voicemail, email and text messaging – and it’s all accessed through one interface, which you can use in the same way on many different devices.
It makes communication much quicker and more efficient – and the whole organisation more productive. The marketplace is crowded, so we’ll guide you to the provider and the product that’s right for you. We work particularly closely with our partners Mitel and Samsung.
Contact centre solutions
Consumers are no longer content to deal with companies only by phone – they expect to be able to choose their preferred method from a range of options, including email, instant messaging and social media. Contact ...
The most flexible business mobile solutions take the form of an app that gives people many options: receive calls that were directed to a landline, choose whether to use the voice or data network, make ...