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On hold marketing

These days, businesses face the world not from a physical shop-front but by interacting with their customers on the phone and online. A high-quality on hold marketing system uses a skillfully written script for each stage of the automated response, which is then professionally recorded using a voice-over specialist. This improves your ‘virtual shop-front’ in two important ways.

First, it creates a much more professional tone, which sets up the right context for the call after it is answered. Second, it turns time on hold into an opportunity to inform the customer about other products and services that they might be interested in.

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